CTF- Service Research Center (CTF - Centrum för tjänsteforskning) at Karlstad University, Sweden, is one of the world's leading research centers focusing on service management and value creation through service.
Established in 1986, CTF now has 50 researchers and research students who are variously involved in business administration, working life science, sociology and psychology.Professors and senior research fellows are associated with the center as research supervisors. CTF is involved in research, undergraduate and graduate education and cooperation with companies and other organizations in various areas of managing service.
Link to CTF - Service Research Center
Start date: 1/1/2010 - End date: 6/6/2010
Financier: The Service and Market Oriented Transport Group (SAMOT)