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Contact
Mikael Lind
Senior Lecturer at School of Business and IT
In room: L438
E-mail: Mikael.Lind@hb.se
Phone: 033-4354097
Fax: 033-4354007
Signatur: ML
Recent publications
- Challenges in establishing sustainable innovation, 2011
- Digital Complementary Assets, 2011
- Four Facets of a Process Modeling Facilitator, 2011
Subjects
Research projects
Efficient IT Service Management
Recent studies show that 80% of the IT-related work consists of IT-Service Management. IT Service Management (ITSM) is costly, and plays a critical role in supporting and satisfying business requirements. However, a challenge is that this important service sector is considered as inefficient by the customers. Both academia and industry need a better knowledge of IT serve management work practice, and how it can be made more efficient and effective.
e-Me
e-Me is a research project that aims to create a personal electronic assistant that university, businesses and governments need to contact if they want you anything. E-Me can take care of all your e-mail accounts, manage administration, manage calendars, communicate with your mobile phone, looking for interesting offers, and more.
Finished research projects
Center for Collaborative Innovation (CCI)
Co-design platforms
Expanding the business developer's toolbox
KK-IT
Kundmöte 2015
Research school for doctorial students in government - a pre study
Successful compentence supply - temporary manpower as a success factor
Swedish Institute for Trade and Services Innovation
The balanced service encounter
The phenomenon Ullared
Utveckling av medborgarkontakter i Marks Kommun