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Regarding the novel coronavirus: Due to the government's recommendations, the University of Borås has moved over to online instruction. This is valid until the end of the term on 7 June. Stay updated.

Problem i samband med köp

Start date

2010-01-28

End date

2010-06-30

Mapping of how consumers act when there are problems and disagreements related to purchases. Where do consumers search for information and to whom do they turn for advice on how to act? The study is based on a websurvey.