How to change your HB-account password


Here are some guidelines on how to change your password and how a to construct a good password.

You can change your password at selfservice.hb.se


Please remember that if you have a mobile phone, tablet or other devices that use your password and connect automatically (GroupWise e-mail synchronization, connection to eduroam or similar), you must change to the new password on these devices promptly. The device could lock your account because of failed login attempts.

Some guidelines on creating and managing your password:

  • Create a strong password by putting together three random words together with numbers, special characters, upper-case and lower-case letters. The password should be at least 8 characters long.
  • Never choose a password that can be linked to you, such as your car's license plate, or social security number.
  • Do not use common words like "summer" or combinations such as "qwerty" (characters in sequence on the keyboard). Always use different passwords for different logins and change passwords regularly for the most important services.
  • Never give out your password to anyone else.