2023-09-13 09:24

The issue has now been resolved.

2023-09-12 08:37

There are currently issues for some users to view their shared mailboxes/functional mailboxes in the Outlook client.

A walkaround is to use outlook webmail at outlook.hb.se

You can follow the Outlook guide to see how to access the shared mailboxes.

Microsoft is in the process of troubleshooting