For example, if you as a user have forgotten your password, IT can help you reset the password via Jamf.

Note that IT cannot see photos, text messages or what you do on your phone, but can only perform administrative functions such as: setting up email and network accounts, installing and configuring apps and managing iPhone settings such as restarting, shutting down off, activating "find my iPhone". IT can also distribute apps via Jamf.

At the first start-up when you connect via Wi-Fi or mobile network, a new box will appear. In the fields, enter [Your signature] and HB password.

Once you have gone through the start-up, three apps will be installed on your phone.

• iPhone and iPad guide: Quick guide for iPhone and iPad.
• Trio: The university's referral system for fixed and mobile devices.
• Self Service: The standard range of the university's apps that are used regularly, such as KronoX, Zoom and Egencia.