IT Office

IT Office duty is to provide IT support for the University.

Contact IT Services

Send in your errand by e-mail to: it@hb.se

Call

Phone number: 033–435 46 90
Phone opening hours: Monday–Thursday 08:00–16:30, Friday 08:00-15:00

Servicedesk

Visiting address servicedesk: Floor 3, house B in Balder building, Allégatan 1.

Opening hours: Monday-Friday 08:00-15:00

Exceptions to the Servicedesk opening hours:

26 August: 08:00–14:15
31 August: 08:00–17:00
1 September: 08:00–17:00
23 September: 08:00–14:15
28 October: 08:00–14:15
30 October: 08:00–15:00 (closed for lunch from 12:00 to 13:00)
25 November: 08:00–14:15
17 December: 08:00–14:15
23 December: 08:00–12:00
28 December: 08:00–15:00 (closed for lunch from 12:00 to 13:00)
29 December: 08:00–15:00 (closed for lunch from 12:00 to 13:00)
30 December: 08:00–15:00 (closed for lunch from 12:00 to 13:00)

IT Service Information

2026-08-13

New Version of Zoom

We have now enabled Zoom Hybrid, a new version of Zoom that, as before, is hosted in SUNET's and NORDUnet's data centres. The new platform offers a range of enhanced features, including AI-powered tools, transcription services, and ...

2026-08-06

New certificate for Eduroam

On Saturday, August 8th at 7:00 PM, the Eduroam certificate will be renewed. You must approve the new certificate to access Eduroam.

2026-07-30

System maintenance 1-2 August

During the weekend, 1-2 August, we perform maintenance on some of our systems and services. This means that temporary disruptions may occur that affect login, printing and access to email.

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