Work travel

IMPORTANT INFORMATION: Regarding the outbreak caused by a coronavirus

The majority of confirmed cases have been found in China but other countries have also been affected. Read more on the specific webpage with information to all staff at the university. 

Important information about work travel in relation to the outbreak of the novel coronavirus

The University has previously decided that all international business trips are canceled and that all planned visits from international partners / guests are canceled. The advice from domestic service trips also applies.

If you have an international business trip booked in the near future, cancel it according to the information below. You can also cancel train travel within Sweden according to the information below.

Many airlines, hotels and train operators have issued flexible travel policies, which, for example, offer free cancellation or change of booked travel, subject to applicable rules and conditions.

Egencia: Custumer Services

Egencia has a high workload right now. In order to facilitate the handling of your case, you should prioritize sending an e-mail regarding matters that are not urgent. Use clear subject lines so that Egencia can identify the content faster.

At present, it is not urgent to cancel flights that are far ahead in time, focus instead on those which are more acute cancellations. Airlines are constantly moving forward dates for re-booking and cancellation.

Egencia cannot reschedule travels with train.

Contact information to Egencia

SJ: Rebook your non-rebookable ticket

SJ has decided that "non-rebookable" tickets can be rebooked. Please, observe that for now this only applies to tickets with departure until 10 May. 

  • Change your booking
  • Your ticketnumber gets a rebooking value that is valid for 180 days. Save the ticket number. 
  • Contact the custumer service at Egencia to use the value. Please submit your ticket number. 
  • Egencias ordinary service fee for train bookings via personal service is still active. 
  • For now, this only applies trips booked with departure until 10 May. 
  • Changes in the rules can be made. Egencia follows SJ's directive on ticket handling. 

MTRX: Rebook your non-rebookable ticket

More information (external link)



Rules and regulations

Please be familiar with the university's meeting and travel policy Mötes- och resepolicy (pdf) (Swedish only) and the university's regulations for work travel and meetings Regler för tjänsteresor och representation (pdf) and bilaga (pdf) (Swedish only) before booking travel.

Credit card for work travel

You may apply for a credit card with personal payment liability from Eurocard that may also be used during work travel. The card comes with favourable payment conditions and has no fee. Compensation for expenses in connection with work travel is paid after all costs have been accounted for in the travel accounting application Tur&Retur.

Public transportation

Contact Reception to borrow a bus card (earliest the day before your travel). Travel-free meetings and public transportation usage are encouraged by the university.


See Primula for information about booking taxis.


Please contact HR-Lön for all questions about work travel including topics not noted here, e.g. insurance, car hire, travel billing and expenses, taking a partner with you on your work travel, and so forth.